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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Legal resources

Find out about the laws and policies we administer as well as how we deal with privacy and social media.

Meet Pat, the chatbot

Information about how to use Pat the chatbot, our Virtual Assistant

Current Bills and Acts summary

A list of our recently passed legislation, and non-DVA Bills which amend our legislation

DVA Privacy Policy

This privacy policy explains how the Department of Veterans’ Affairs (the department) manages the personal information it collects.

Data matching

We can look at records held by other agencies to make sure we pay you the right amount

Recent changes to our legislation

Find out about the laws we administer to support veterans and members of our defence forces

Using this website

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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