Access to support services
There are a number of programs and support services offered by Federal and State Government departments to benefit the veteran community.
Programs such as social support, housing, legal aid, grants programs and community services can be accessed by any veteran or family members.
The list of services and support can be found below, and is continually updated and enhanced.
National services
ADF Rehabilitation Program The Australian Defence Force Rehabilitation Program | ADF Members & Families | Defence
Defence Force Transition Program Defence Force Transition Program | ADF Members & Families | Defence
Defence Member and Family Helpline Defence Member and Family Helpline | ADF Members & Families | Defence
ADF Chaplains Royal Australian Army Chaplains Department | Army.gov.au
ADF Mental Health All Hours Support Line All-hours Support Line - 1800 628 036 | ADF Members & Families | Defence
1800 IMSICK facility 1800 IMSICK (1800 467 425) | ADF Members & Families | Defence
Defence and Veterans Legal Service https://www.defenceveteranslegalservice.org.au/Home
Head to Health Welcome to Head to Health | Head to Health
Better Access to Mental Health Care https://www.health.gov.au/our-work/better-access-initiative
My Aged Care Access Australian aged care information and services | My Aged Care
My Aged Care – Support for veterans https://www.myagedcare.gov.au/support-veterans
National Disability Insurance Scheme National Disability Insurance Scheme (NDIS)
Centrelink Centrelink - Services Australia
Disability Employment Services Disability Employment Services | Department of Social Services, Australian Government (dss.gov.au)
Carer Gateway Home | Carer Gateway
Self-employment assistance https://www.dewr.gov.au/employment/support-self-employment
MoodGYM mental health services https://moodgym.com.au/
Australian e-mental health directory Our Australian e-Mental Health Directory | eMHPrac
Lifeline Australia Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention.
Kids Helpline Kids Helpline | Phone Counselling Service | 1800 55 1800
SANE helpline Drop-in service (sane.org)
Beyondblue Talk or chat online to a counsellor - Beyond Blue
13YARN 13YARN - Call 13 92 76 | 24 /7 Crisis support for Aboriginal and Torres Strait Islanders
Parentline Parentline | Phone Counselling Service | 1300 30 1300
Perinatal anxiety and depression Australia (PANDA) PANDA | Support that’s always there, for you and your family
Diverse Voices Diverse Voices
Fortify Health Group (formerly Harmony Place) Fortify Health Group (formerly Harmony Place)
Mensline MensLine
MiNetworks – connections for mental health workers MiNetworks
Multicultural Connect Line Multicultural Connect Line
Princes Trust Australia Defence Members & Their Families (princes-trust.org.au)
Australian Capital Territory
Legal Aid ACT – War Veterans’ Matters https://www.legalaidact.org.au/
ACT Government Veteran Liaison Services Veteran Liaison - Canberra Health Services (act.gov.au)
Veterans ACT Home - Veterans (act.gov.au)
Health ACT Mental Health Services https://www.health.act.gov.au/services/mental-health
Canberra Health Services https://www.canberrahealthservices.act.gov.au/
Justice and Community Safety Directorate https://www.justice.act.gov.au/
Housing ACT https://www.communityservices.act.gov.au/housing/home
Child and Youth Protection Services https://www.communityservices.act.gov.au/children-and-families
Transport Canberra https://www.transport.act.gov.au/
Public Trustee and Guardian https://www.ptg.act.gov.au/
Drug and alcohol services https://www.canberrahealthservices.act.gov.au/services-and-clinics/alcohol-and-drug-services
New South Wales
Legal Aid NSW – Veterans’ Advocacy Service https://www.legalaid.nsw.gov.au/what-we-do/civil-law/veterans-advocacy
Veterans Employment Program Veterans Employment Program (nsw.gov.au)
Ranks to Recognition – TAFE NSW Ranks to Recognition | TAFE NSW - TAFE NSW
Mental health services https://www.health.nsw.gov.au/mentalhealth/Pages/default.aspx
Health NSW https://www.health.nsw.gov.au/patients/Pages/default.aspx
Justice NSW https://www.justice.nsw.gov.au/
Community housing https://www.facs.nsw.gov.au/housing/help/ways/community-housing
Child protection services https://www.facs.nsw.gov.au/providers/children-families/child-protection-services
Transport NSW https://transportnsw.info/
Drug and alcohol services https://www.health.nsw.gov.au/aod/Pages/default.aspx
NSW Trustee and Guardian https://www.tag.nsw.gov.au/
Northern Territory
Legal Aid NT https://www.legalaid.nt.gov.au/
Mental health services https://nt.gov.au/wellbeing/mental-health
NT Health https://health.nt.gov.au/
Justice systems https://justice.nt.gov.au/
Community housing https://tfhc.nt.gov.au/housing-and-homelessness/housing-initiatives-and-strategies/community-housing
Child protection https://choosechildprotection.nt.gov.au/
Transport https://nt.gov.au/driving
Public Guardian https://publicguardian.nt.gov.au/
Drug and alcohol services https://nt.gov.au/wellbeing/health-conditions-treatments/alcohol-drugs-and-your-body/alcohol-drug-rehab-services
Queensland
Home Assist Secure https://www.qld.gov.au/housing/buying-owning-home/maintenance-modifications/maintenance-assistance/home-assist-secure
Higher Level Skills Higher Level Skills | Department of Youth Justice, Employment, Small Business and Training (desbt.qld.gov.au)
Arafmi – support for mental health carers https://arafmi.com.au/
Office for Veterans Veterans | Community support | Queensland Government (www.qld.gov.au)
Home Energy Emergency Assistance Scheme Home Energy Emergency Assistance Scheme | Community support | Queensland Government (www.qld.gov.au)
Electricity and gas rebates Electricity and gas rebates | Community support | Queensland Government (www.qld.gov.au)
Medical Cooling and Heating Electricity Concession Scheme Medical Cooling and Heating Electricity Concession Scheme | Community support | Queensland Government (www.qld.gov.au)
Taxi Subsidy Scheme and Lift Payment Taxi Subsidy Scheme and Lift Payment | People with disability | Queensland Government (www.qld.gov.au)
QLD Health – mental health services https://www.qld.gov.au/health/mental-health
Justice systems https://www.justice.qld.gov.au/
Community housing https://www.qld.gov.au/housing/public-community-housing
Chid protection https://www.cyjma.qld.gov.au/protecting-children
Transport https://www.tmr.qld.gov.au/
Public Guardian QLD https://www.publicguardian.qld.gov.au/
Drug and alcohol services https://adis.health.qld.gov.au/
South Australia
Veterans SA https://veteranssa.sa.gov.au/about/about-us/
Department of Correctional Services Veteran Strategy DCS-Veteran-Strategy.pdf (corrections.sa.gov.au)
Mental Health Services (community & crisis) https://www.sahealth.sa.gov.au
Justice systems https://www.agd.sa.gov.au/law-and-justice
Community Housing Council of SA https://chcsa.org.au/
Child protection https://www.childprotection.sa.gov.au/
Public Trustee https://www.publictrustee.sa.gov.au/
Transport https://www.sa.gov.au/topics/driving-and-transport
Tasmania
Teddy Sheean VC Memorial Grants Program Grant Funding Department of Premier and Cabinet (dpac.tas.gov.au)
Veteran Wellbeing Voucher Program https://veterans.tas.gov.au/wellbeing-vouchers