RAP contracted suppliers

Most RAP Schedule items are accessed through DVA contracted suppliers. Items listed as contracted must be sourced from a supplier below. Choose any supplier from this list. Supplier websites list all their contracted RAP items.

Mobility and Functional Support (MFS)

Aidacare

• phone: 1300 888 052
• fax: 1300 787 052
• website: Aidacare

Allianz Global Assistance

• phone: 1800 857 715
• fax: 1800 653 556
• website:Mobility Services

The Country Care Group

• phone: 1800 727 382
• fax: 1800 329 382
• website: The Country Care Group

BrightSky

• Phone: 1300 799 243
• Fax: 1300 799 253
• website: BrightSky

Domiciliary Medical Oxygen Therapy

Air Liquide Healthcare (ALH)

• Phone: 1300 360 202
• Fax number: 1800 254 329
• Email: alhdva.orders [at] airliquide.com (alhdva[dot]orders[at]airliquide[dot]com)

BOC

• Phone: 1800 050 999
• Fax: 1800 624 149
• Email: dva [at] boc.com (dva[at]boc[dot]com)

Positive Airway Pressure (PAP) Equipment

Air Liquide Healthcare (ALH)

• Phone: 1300 360 202
• Fax number: 1800 254 329
• Email: alhdva.orders [at] airliquide.com (alhdva[dot]orders[at]airliquide[dot]com)

ResMed

• Phone: 1800 625 088
• Fax: 1800 647 259
• Email: supportcentre [at] resmed.com.au (supportcentre[at]resmed[dot]com[dot]au)

Continence aids suppliers

Independence Australia

• Phone: 1800 980 936
• Fax: 1300 788 811
• Website: Independence Australia

BrightSky Australia

• phone: 1300 968 062
• fax: 1300 968 063
• website: BrightSky

Personal response systems (PRS)

Tunstall Healthcare

• phone: 1800 603 377
• fax: 07 3637 2255

VitalCall

• phone: 1300 360 808
• fax: 1300 554 483

INS LifeGuard

• phone: 1800 636 226
• fax: 1300 770 730

Safety Link

From 1 July 2023, Safety Link will provide a monitoring only service to existing DVA clients and will not be accepting new DVA client referrals.  Safety Link can accept a D9199 for existing clients who require a key safe or a different in-home PRS pendant e.g. falls detector.

• phone: 1800 813 617
• fax: 1800 193 233 

Low Vision Equipment

Quantum

• phone: 1300 883 853
• fax: (02) 9875 1646
• Email: info [at] quantumrlv.com.au (info[at]quantumrlv[dot]com[dot]au)

See Differently with the Royal Society for the Blind

• phone: 1300 944 306
• fax: (08) 7223 2058
• Email: contact [at] seedifferently.org.au (contact[at]seedifferently[dot]org[dot]au)

VisAbility

• phone: 1800 847 466
• fax: (08) 9361 8696
• Email: lowvisionaids [at] visability.com.au (lowvisionaids[at]visability[dot]com[dot]au)

Vision Australia

• phone: 1300 365 492
• fax: 1300 847 329
• Email: visionstore [at] visionaustralia.org (visionstore[at]visionaustralia[dot]org)