- Using my service, you may be able to claim a reimbursement of travel expenses for approved medical treatment. This reimbursement can include but is not limited to private vehicles, public transport flights and accommodation, parking, and road tolls. Let's get started. Sign into myGov to access your My Service account via your linked Department of Veterans Affairs Service from your My Service homepage, select claim travel expenses. This is where you start new claims access, draft claims, and view the details or status of any submitted claims. Select new claim to start. When submitting your travel expenses, it is best to add expenses for each appointment. This will keep your expenses for one journey together and you'll be reimbursed in one payment. You can submit up to 50 expenses in one claim. We recommend about 10 at a time. Select add Expense. It's select the purpose of your trip from the dropdown list. Now add the details of your condition, appointment date, and appointment time. If you've submitted travel expense claims before the provider details you previously entered are saved. If you need a new provider, select new provider from the dropdown list. You can add up to 20 providers. Once you've reached 20, the oldest entry will be replaced by any new entries. Enter the provider's details, then fill out your expense details. Let us know if DVA has booked transport for you by selecting yes. If you organized your own transport, select no. Let us know if you traveled with an attendant and if you have any receipts, they can be uploaded here. Select add expense when you're done. After you've entered your first expense, you'll see a summary of the details you've entered. You can now choose to save a draft claim or add more expenses. If you have more than one travel expense related to a single appointment, you only need to enter the appointment details once select yes if you want to use the appointment details from the expense you previously entered. If the next expense you want to enter relates to a different appointment, select no or just start adding new details. Important things to note about draft travel expense claims. You need to either

- Update or submit your draft claim within 90 days of saving it. You can only have one draft travel expense claim saved at a time. You can't submit another travel expense claim. You need to either resume or delete that draft travel expense claim first. Once all the expenses you wish to claim have been entered and you're ready to submit it, select save, and next. If you wish to provide additional comments to assist with processing your claim, you can leave them here. If not, select Submit claim. The claims you've submitted will be shown here on the screen. Not all travel claims will have a status. This depends on the act the travel claim is made under. Once it's approved, the payment can be made to you. We are here to support you every step of the way. Give us a call at 1-800-VETERAN or visit our website@dva.gov au.