MyService
MyService is a way to manage your business with us online. You can sign in to submit claims and view their status, book transport and more.
On this page
Sign in or register with myGov
myGov is a simple and secure way to access government services — including MyService — online in one place.
With a linked MyService account, you can also add your Veteran Gold or White Card to the myGov wallet in the myGov app. Go to the Frequently asked questions for more information
Sign in or register with myGov
Find out what you can do in MyService
MyService lets you do business with us online. You can:
- submit claims and view their progress
- upload information to support your claim
- apply for DVA-funded mental health treatment and other benefits
- view your Veteran Card online and see your accepted conditions
- book transport and claim transport costs
- download official letters for tax or concession purposes
- update your personal details.
Watch videos on how to set up and use MyService
Select the videos and transcripts from the DVA TV YouTube channel.
Link MyService to myGov
Transcript of How to link MyService to myGov
Register for MyService
Transcript of How to register for MyService
Get familiar with your MyService home page
Transcript of MyService home page overview
More MyService videos on YouTube
Get step-by-step instructions for common tasks
The following user guides can help you set up your account and find your way around MyService.
Protect yourself from scams
Please be vigilant in protecting the security and privacy of your data – change your passwords regularly, use strong passwords and use two-factor authentication or sign up to myGov ID.
myGov will never send you an email or SMS with a link. If in doubt, type my.gov.au into your browser and sign into your myGov account or contact Services Australia directly. Do not rely on the contact information in the email or SMS if you think it’s a scam.
Visit these web pages for more tips on how to protect yourself from scams when using MyService and myGov:
- Avoiding and reporting a suspected DVA scam
- Identify a myGov scam and find out more about active scams
Contact us
If you need further support using MyService, please contact us.