Personal information access

You can access personal details we hold about you. This may include a service summary, payments history, and information relating to a claim or appeal.

What is personal information?

Personal information is detail such as a name and address that could reasonably identify an individual.

Who can help me access personal information?

Contact our Information Access Unit (IAU) for information requests which may include access to personal information.

Current claims information access

Learn how to access information held by us for current compensation claims.

How do I access information relating to claims?

Learn how to access information held by us for current compensation claims.

Can I access information under DRCA or MRCA?

If you have a current compensation claim under the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) or the Military Rehabilitation and Compensation Act 2004 (MRCA) you can access the supporting documents that we hold that are relevant to your claim.

How does the DVA protect my privacy?

A summary of how we meet our obligations under the Privacy Act

What is consent?

Allow your family or advocate access to your information. Learn more about consent and the documents you need to update to control who has access to your information.

How to access information for the Royal Commission into Defence & Veteran Suicide

You can request access to records in support of your submission and/or appearance as a witness.

How to lodge court orders & subpoenas?

Learn how to lodge information requests through the judicial system.

Accessing information Guidelines & Policies

These guidelines & policies have been developed to detail the process by which the DVA can release both personal and corporate information.

Freedom of Information

The Freedom of Information (FOI) Act gives you the right to access information we hold, including corporate OR personal information.