Veteran, Family and Stakeholder Engagement Strategy

The purpose of the Strategy is to promote a structured and consistent approach to engaging with the veteran community. Engagement is important as it allows us to make more informed decisions about how we design, develop and adapt our programs, services and policies. It also helps build greater communication, transparency and trust. This results in better outcomes for veterans, families and stakeholders.

While this Strategy is primarily intended for internal DVA staff it is also being made available publicly. This helps everyone to better understand our approach and provides a common language for feedback on how engagement is undertaken.