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Online services

You can access a range of DVA services online.

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  • Make and track your claims
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DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  5. Residential aged care

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Residential aged care

We offer support if you are moving into residential aged care. This can include retirement villages or government-funded aged care facilities. We have guides to help you through the process and to find information on aged care services and supports.

Summary of aged care services

We can help you access health care and services to help you live safely and independently in your home.

Our statement on retirement villages

Retirement villages are different to aged care homes, so the services you get may also be different.

The veteran's guide to moving into aged care

Learn what help is available before, during and after your move

Aged care costs

Basic information about aged care fees and payments

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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