See what’s new with MyService

MyService is the go-to platform for veterans and their families to carry out the majority of their DVA business online. 

We’ve been listening to your feedback and working to make MyService even better. Recent updates are designed to make your experience smoother, faster and more intuitive.

Here’s what’s new:

• Claiming road toll expenses: An improved process for veterans eligible under the Military Rehabilitation and Compensation Act (MRCA) who need to submit a road toll claim as part of their travel reimbursement.
• Streamlined registration process: Clearer guidance during registration that explains how your details must exactly match your identity documents, so we can confirm your identity seamlessly.  
• Enhanced readability: The Application for Increase ‘View details’ screen has been reformatted for better readability on all devices.
• A more unified look and feel: Enjoy a more consistent design across the MyService platform, making navigation easier.

For a detailed overview of how MyService can support you, including video tutorials and step-by-step instructions, visit the MyService page.