Accessing medical grade footwear through DVA

DVA’s Medical Grade Footwear (MGF) Program provides specialised footwear to help clients stay independent and mobile. 

Clients must have a deformity or abnormality of the foot or ankle, or a medical condition such as diabetes where everyday shoes do not fit and cannot be modified. The MGF Program provides eligible clients with either ready-made or customised footwear. 

In November 2023, we updated the Ready-Made Footwear Register and it now includes almost 400 different styles of footwear for your prescribing health provider to choose from. 

If you believe you may be eligible, book in to see your GP for a referral to either a podiatrist or a relevant medical specialist such as an orthopaedic surgeon, rehabilitation specialist or rheumatologist. Clients must also hold either a Veteran Gold Card or White Card and have an accepted clinical condition relating to the need for medical-grade footwear. 

Clients assessed as being eligible for MGF may receive up to two pairs of shoes at a time. If you are participating in recreational or sporting activities such as golf or bowling and require specialised footwear, you may be able to obtain an additional pair of shoes. For more information on the MGF Program go to the DVA website.