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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Medical care when you are here or overseas

Whether you are here or overseas, we may cover the medical care you need. In Australia, we pay your care costs at hospitals we partner with, and can arrange and cover costs to transport you to the nearest health provider who can treat you.

Ambulance transport

We may cover ambulance costs for emergencies or for transport you need due to a health condition

Access to the Booked Car with Driver (BCWD) Service

Our free taxis or hire car services get you to and from the closest health provider we approve 

Hospital Services

Check whether we cover you for the cost of your stay in hospital

Claim travel expenses under the VEA

We may be able to reimburse you for your travel costs

Travel for treatment

We may take you to attend appointments at approved locations

Medical care while overseas

What you can claim if you need medical care while overseas

We may repay your travel costs under MRCA or DRCA

We may repay or reimburse your travel costs if we cover you under MRCA or DRCA

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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