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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  1. Home
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  4. Income support
  5. What changes your payments
  6. Your property or accommodation

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Your property or accommodation

Property you own in full or in part, may affect any income support or pension we pay you. You must also tell us if you and your partner live apart due to ill health. Check how our rules apply when you live or travel outside Australia.

A loan against the equity in your house

A reverse mortgage can impact the amount of pension we pay you

Granny flats, retirement villages and sale leaseback agreements

Moving out of your home can affect your pension payments.

How owning a home can affect pensions and payments

Learn how owning your own home will impact the amount we pay you

Loans and mortgages

Find out how your current loans can impact your rate of pension

Owning a farm

We may include your farm in both the income and the assets tests

Real estate

Learn how the property you own can affect your pension or payment

Residency rules

We use these rules if you claim the service pension, income support supplement or veteran payment

Residential aged care and your income support payment

Selling your home

You pension or payment may change if you sell your home

Travelling or living overseas

There are some cases where your pension will stop if you move or travel overseas

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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