Concessions in Queensland

This page is about what concessions may be available to our clients in Queensland (QLD).

Who is eligible for concessions?

The organisation that offers the product or service, e.g. your local council, decides what sort of concession is offered and to whom it is offered. DVA Pensioner Concession Card (PCC) and Veteran Gold Card holders are usually eligible for concessions, but it is important to contact the organisation offering the concession to confirm your eligibility.

Health concessions

Treatment Cards

If you have a Veteran Gold or White Card you should always use this card for medical, hospital, pharmaceutical and allied health services. You can use your physical card or a digital version.  You can access a digital version of the White Card and the Gold Card in MyService. If you have linked your MyService account to myGov, you can also add your Veteran Card to the wallet in the myGov app. 

If you don’t have a MyService account it is easy to get one. Go to the MyService page to find out how.

Once you have a MyService account, you can add your Veteran Card to the myGov app.  This video explains how to do so. 

Transcript: How to add your Veteran Card to the myGov wallet.

Concession providers can find out more in myGov community resources.

Pharmaceutical benefits

The rates quoted are current from 1 January 2025.

PCC holders are eligible for medication under the Pharmaceutical Benefits Scheme (PBS) at $7.70 per prescription. Your pharmacist can tell you which medicines are listed under the scheme. Premiums charged by manufacturers may apply to some alternative brands/medicines. Once you have spent the PBS Safety Net threshold amount on PBS medicines, you will receive free PBS medicines for the rest of the year.

National Diabetes Services Scheme

You can receive a range of Australian Government approved products at a reduced price. For more information contact the scheme on 1300 136 588 or visit their website at: www.ndss.com.au. 

Hearing services

The Office of Hearing Services provides vouchers which enable you to get hearing assessments and devices from hearing service providers of your choice. This includes the cost of fitting the device. For more information contact the Office of Hearing Services on 1800 500 726, email hearing [at] health.gov.au (hearing[at]health[dot]gov[dot]au) or visit their website at: hearingservices.gov.au

Transport Concessions

Public Transport Concessions

PCC, Queensland Veteran Gold Card and Veteran White Card holders are eligible for a concession fare for travel on Translink and regional ferry services. A concession fare is 50% cheaper than an adult fare.

TPI and EDA Veteran Gold Card holders are eligible for unlimited free travel on approved Translink and regional ferry services.  To access this concession, you must have a Translink TPI/EDA Veteran Travel Card.

For more information and to apply for a Translink TPI/EDA Veteran Travel Card, please visit their website at www.translink.com.au/tickets-and-fares/concessions/pensioners-and-veterans or phone Translink on 13 12 30

Queensland Rail Travel

Queensland PCC and Veteran Gold Card holders marked War Widow/Widower are eligible for four long distance Queensland Pension rail travel entitlements per calendar year.

Queensland TPI or EDA Veteran Gold Card holders who have a Translink TPI/EDA Veteran Travel Card are eligible for one free return trip each fortnight on long distance Queensland Rail Travel services.

For more information, please contact Queensland Rail Travel on 1800 872 467   or visit their website at http://www.queenslandrailtravel.com.au/PolicyCentre/Pages/Eligibleforco…

Household Concessions

Australia Post

Australia Post offers a 40% discount on postage stamps, discounts on re-directing mail and deliver some items that aid the sight of people with a vision impairment free of charge, or at a discounted rate, for Veteran Gold Card, Veteran White Card and Veteran Orange Card holders. For more information contact Australia Post on 13 76 78 or visit their website at auspost.com.au.

Telstra

Telstra offer a number of concessions to PCC holders, including a discount on new telephone service connection fee and a reduction in your home line plan costs. For more information contact Telstra on 1800 676 442 or visit their website at www.telstra.com.au/home-phone.

Rates Subsidy

Queensland PCC and Veteran Gold Card holders may be eligible to receive a subsidy of 20 per cent (up to a maximum of $200 each year) of the gross rates and charges levied by your local council. For more information, contact your local council.

Water Subsidy

Eligible PCC and Veteran Gold Card holders may be eligible for a subsidy of up to $120 each year off the cost of water access and usage charges. For more information, contact your water retailer.

Vehicle Concessions

Motor Vehicle Registration

Queensland PCC holders and Veterans receiving at least 70% Disability Compensation Payment or who have at least 50 impairment points, may be eligible for a discount on the registration fee for one vehicle and one boat.

For more information visit the Queensland Government's concessional registration webpage.

You may also be eligible for exemptions to vehicle registration duty.

Motor Vehicle GST exemption

Once every 2 years or 40,000 km, eligible veterans are entitled to GST exemption on the purchase of a new car. GST exemption is also available on spare parts necessary for the running of a motor car. For more information refer to Supply of Cars and Car Parts GST Free.

More Information about Concessions

State Seniors Card

Different concessions may be available for holders of Seniors Cards. All State Governments issue their own Seniors Card. The Seniors Card is issued free and provides access to savings on a range of goods and services provided by participating businesses. For more information contact the State Seniors Card on 13 QGOV (13 74 68) or visit their website at: www.qld.gov.au/seniors/legal-finance-concessions/seniors-card

Seniors Business Discount Card

This card gives you access to discounts when purchasing goods and services from participating business outlets in Queensland. You must be 60 years or over and meet all the criteria to be eligible. For more information on the Business Discount Card contact Smart Service Queensland on 13 74 68 (TTY 13 36 77) or visit their website at: https://www.qld.gov.au/seniors/legal-finance-concessions/seniors-card/seniors-card-types-benefits

More information about Queensland Government concessions

For more information about Queensland Government concessions call 13 74 68 (TTY 13 36 77) or visit the website at www.qld.gov.au/community/cost-of-living-support/.

Moving Interstate

If you have recently moved interstate, and not received a new concession or treatment card reflecting your state of residence, please contact us.  Some state government concessions require your card to match your state of residence.