Aged care resources

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Find resources to help your patients learn about aged care, community care and hearing services.

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Books

The veteran’s guide to living independently – Accessing DVA Services

This guide provides you with information about the range of DVA services to keep you living independently at home. Services range from a little bit of help with household jobs to community nursing services and aids and equipment to help you stay mobile and self-reliant at home.

There is also information on respite care services to help carers have a well deserved break.

The veteran’s guide to moving into an aged care home - Accessing DVA Services

This guide has been designed to help you through your journey from living at home to moving into an aged care home. It gives you an understanding of how DVA can assist you with aspects of this process and the support services you may be able to access once you move in.

10 questions to ask about veteran needs in Residential Aged Care

This guide was developed by nurses, doctors and experts with experience in aged care. This will help make your journey into residential aged care easier, especially when you’re searching for a high quality residential aged care facility, reviewing the quality of your current residential aged care facility, and when you’re deciding between two residential aged care facilities that appear similar.
 

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Videos

These videos have been developed to help veterans and their families and people working in the health and aged care sector better understand the range of services DVA can provide.

Provider version

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Webinars

Information about this webinar series

Together with the Older Persons Advocacy Network, we are hosting the first of eight free interactive educational webinars to inform health professionals, community workers, and veterans and their families about the services that are available.

Veterans and their families often turn to people they trust for information. With this in mind, we are keen to share information about support services and programs, and how easy it is to access these services.

Please join us for all eight webinars in the series or just for the ones that are of interest to you.

For further information, call Provider enquiries 1800 550 457 8 am to 5 pm (AEDT) Monday to Friday.

Webinar 1: Introduction to DVA Services, will be an overview of these services and of the webinar series to come.

Remote video URL

By watching this webinar, you will learn:

  • about the range of DVA services available to veterans and their families
  • what DVA Health Cards mean
  • how a patient can register as a DVA client to access DVA services

Read transcript of Webinar 1

Webinar 2: Veterans’ Home Care, provides a range of services to support clients live independently at home.

Remote video URL

By watching this webinar, you will learn:

  • about the range of support available through Veterans’ Home Care
  • eligibility requirements for Veterans’ Home Care
  • how to access Veterans’ Home Care

Read transcript of Webinar 2

Webinar 3: DVA’s Respite and Convalescent Care supports clients and their carers.

Remote video URL

By watching this webinar, you will learn:

  • the types of respite care available through DVA
  • when respite and convalescent care may be suitable
  • accessing respite and convalescent care

Webinar 4: Rehabilitation Appliances Program (RAP), provides a range of aids, equipment and home modification to support clients live independently at home.

Remote video URL

By watching this webinar, you will learn:

  • about the range of aids, equipment and home modifications available through RAP
  • eligibility requirements for RAP
  • how to access RAP

Webinar 5: DVA’s Community Nursing Program

Remote video URL

By watching this webinar, you will learn:

  • the range of support services offered by Community Nursing Program
  • when Community Nursing is suitable
  • accessing the Community Nursing Program

Webinar 6: Moving into an aged care home

Remote video URL

By watching this webinar, you will learn:

  • the aspects to consider when selecting and moving into an aged care home
  • the process and supports available to you, including aged care advocacy

Webinar 7: Accessing services when living in an aged care home

As a result of aged care reforms introduced on 1 October 2022, the information contained in Webinar 7 is no longer accurate. For up-to-date information about accessing DVA services when living in an aged care home, please go to DVA assistance to veterans in residential aged care

Webinar 8: Coordinated Veterans’ Care (CVC) Program

Remote video URL

By watching this webinar, you will learn:

  • what the DVA Coordinated Veterans’ care Program is, including how to access it
  • who provides the services and care under the Coordinated Veterans’ Care Program

On 1 July 2021, the CVC program expanded to include Veteran White Card Holders who have a mental health condition which DVA has accepted as being related to their military service (accepted condition). This expansion allows eligible veterans to participate in the CVC Program with their GP and practice nurses enabling them to access better support through improved health literacy and self-management of their condition/s.

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Hearing services for veterans

Hearing information video for Hearing Providers

Remote video URL

Hearing services webinar

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