Training
There are a range of training options and courses to assist health professionals in understanding and caring for our veterans.
On this page
VETs HeLP
DVA has collaborated with Medcast Pty Ltd, to host the Veterans Healthcare eLearning Platform (VETs HeLP). The platform provides health professionals with easy access to a range of evidence-based educational resources central for delivering healthcare to veterans and their families, including material on working with veterans with mental health problems and billing information. The platform offers accredited continuing professional development (CPD) opportunities, including interactive webinars, online case scenarios, podcasts etc. Whilst the program is aimed at general practice the content is suitable for all health professionals who work with veterans.
Access to the modules is free. Learning material will be progressively added to the site.
RACGP Check Program: Veterans’ Health (Unit 602 March 2023)
RACGP Check Program: Veterans’ Health
RACGP CHECK is a comprehensive peer-reviewed educational program produced by the RACGP. The purpose of this check edition is to educate the GP in their role of caring for the physical and mental health and wellbeing of veterans to ensure they and their families/carers have the appropriate healthcare support following service in the ADF.
A new Check Program Veterans’ Mental Health is expected in 2025.
Other resources
Atlas Arthritis: An evidence- based program for best practice arthritis care
Primary Health Network (PHN) Veteran Health Pathways
(see your local PHN website for information)
- Defence and Veteran Family Support
- Guide to DVA Compensation Forms
- Veteran Care Practice Management
- Veterans’ Health Assessment
- Veteran Referral and Support
These provide a real time online guide to assess and refer your veteran patient during your consult with them. If your local HealthPathways doesn’t include these Veterans’ Pathways, please enquire with your Primary Health Network about having them added.
Mental Health Training for Health Professionals
Black Dog Institute’s Health Professional Resource and Education Hub provides health professionals with access to evidence based digital resources including training modules, webinars, podcasts etc
Open Arms Mental Health Professionals Network (MHPN) Webinars
Information on DVA billing and claiming
Access the training on our claims process via the Services Australia website.
Topics include:
- Introduction to the DVA Program
- Preparation for DVA Claiming
- DVA Claiming Channels
- Making a DVA Claim
- Submitting DVA Webclaims
Non-liability health care (NLHC)
- This DVA TRAIN course provides you with an overview of NLHC provisions and enables you to understand the conditions covered and associated eligibility criteria to assist veterans in accessing NLHC.
Training and resources for community nursing providers
DVA has a range of resources and partnered with a provider of continuing professional development (CPD) training to provide training opportunities for CN providers, including nurses and personal care workers (PCWs).
Training and resources for community nursing providers | Department of Veterans' Affairs
Rehabilitation program for our providers
This course provides:
- an overview of our rehabilitation program for veterans
- relevant guidelines
It is mandatory for our contracted rehabilitation providers and consultants.
The key elements of the course are:
- key information on the referral and initial rehabilitation assessment
- rehabilitation plan development
- Goal Attainment Scaling (GAS)
- policy and case management
Access the ‘DVA Rehabilitation Program’ course via DVAtrain.
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Accessing courses through DVAtrain
DVAtrain, also known as Pulse, is our main training site for you to undertake courses that support your work with veteran health care.
You will need to sign in to DVAtrain to complete courses and print CPD certificates. If it’s your first time signing in you will need to register.
Register
To register for DVAtrain you will need to:
- Go to the registration page
- Enter ‘EXT’ for the registration code then press the ‘Get Started’ button
- Fill in your details and press the ‘Register’ button.
Note: External Rehabilitation Consultants are asked not to use this code and instead ask their DVA Relationship Manager for the unique rehabilitation only code.
Once you have registered you will receive an email with:
- your sign-in details
- your password
- a direct link to DVAtrain
The first time you sign in you will need to reset your password.
If you need help
If you are having problems registering or signing into DVAtrain you can email the help desk at PSB.Learning.and.Development@dva.gov.au
Please include your contact number in the message so we can call you to discuss any issues.
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