Crisis contacts

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Call triple zero (000) if you are in immediate danger.

Find out who to contact if you need help now.

On this page

  1. Who to call for urgent help
  2. How we can help
  3. Where else to get support

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Who to call for urgent help

If you or someone else is in crisis and needs immediate help, call one of the following:

  • Triple zero (000) if you feel like you may hurt yourself or someone else
  • Open Arms – Veterans & Families Counselling on 1800 011 046
    24-hour free counselling and support for you and your family
  • ADF Mental Health All-hours Support Line on 1800 628 036
    Confidential 24-hour telephone service for ADF members and their families
  • Lifeline Australia on 13 11 14
    Free support services if you are in crisis and need to talk to someone
  • 1800RESPECT on 1800 737 732
    National Sexual Assault, Domestic and Family Violence Counselling Service.
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How we can help

DVA has a range of support services and programs that may be useful for you at this time.

Counselling for veterans and families

Open Arms provides 24-hour free counselling and support to you and your family. If you need immediate counselling or someone to talk to, you can call Open Arms 24/7 on 1800 011 046

Homelessness support

We can support you if you are homeless or risk becoming homeless. We will:

  • connect you with homelessness services in your local area
  • check you are receiving relevant DVA support
  • provide you with personal case management if it’s needed.

You can call us on 1800 VETERAN (1800 838 372) between 8 am and 5 pm, Monday to Friday.

In some circumstances, Open Arms may be able to help with short term emergency accommodation. Go to Crisis accommodation for more information.

Crisis Payment

If you want to find out about the DVA Crisis Payment, or other DVA payments you may be eligible for at this time, you can call us on 1800 VETERAN (1800 838 372) between 8 am and 5 pm, Monday to Friday.

Free mental health care

If you need it, you can access free mental health care if you have served a single day in the ADF. This can be accessed through your White Card and through Open Arms – Veterans & Families Counselling. They will help you to work through any immediate issues related to your crisis. They can also connect you with other mental health services and support you may need.

You can call 1800 011 046 to talk to an Open Arms counsellor 24/7.

DVA domestic and family violence support

Family and domestic violence is never acceptable. This DVA page explains what family and domestic violence and abusive behaviour looks like. It also gives information on where to find support if you need it.

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Where else to get support

Find more information on where to get support in the following links:

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