For providers

We can help providers and health professionals understand the military experience and meet the health needs of veterans. We have a range of health programs, veteran support services and information to make it easier for you to support veteran wellbeing

VETs HeLP - is an elearning platform for health professionals providing easy access to a range of educational resources that support delivery of high quality healthcare to veterans and their families. The platform offers accredited CPD opportunities, including interactive webinars, online case scenarios, podcasts and more. Access to the modules is free. 

Provider news

Keep up-to-date about DVA health care arrangements

For GPs & other primary care providers

Find all the key information you need when treating our clients

For dental, psychology & allied health professions

Tailored information for your profession about DVA arrangements and veteran healthcare

For community housing organisations

Resources for community housing providers for veterans experiencing homelessness.

Treating a veteran in crisis

Information to assist medical providers when treating a veteran or family member in crisis

About us & our clients

The basic things you need to know about DVA and veterans

Quick guides and tools

Our printable guides, VETs HeLP educational platform and Veterans’ HealthPathways tool gives you the basics on veteran needs, what we offer, how to refer, as well as services you can provide and how to get paid for them.

Veteran Cards for providers

To help you identify our clients, we issue health cards to our veterans and their dependants.

Programs & services for providers

If you're a health professional who treats or cares for veterans or their dependants, we have programs you should know about.

Supporting veterans in transition

Transitioning from the Australian Defence Force (ADF) into civilian life can be a challenging time for veterans and their families.

Approvals for providers

To make sure we will pay you, check which services we must first approve before you treat a client

Compliance for providers

Your obligations as a provider who delivers health services and treatment to DVA clients

Fees, forms & claims for providers

All you need to know about fee schedules, lodging claims and the relevant forms to use.

Referrals

Refer clients to health care providers and services

Become a DVA health care provider

Register for a Medicare provider number as your first step to become a DVA health care provider

Contacts for providers

We have phone numbers you can call when you have questions or need to book other services for clients

Travel bookings for providers

For providers booking travel for client's appointments.

Training & research

Courses and online advice that help healthcare providers improve care for DVA clients

For transport providers

How to book travel for client appointments and transport providers

COVID-19 information for healthcare providers

COVID-19 arrangements for our clients during the pandemic, including vaccinations.