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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Veteran healthcare cards

We issue cards that give you access to certain benefits. The benefits depend on the card type. You may get free or cheaper health care and support, discounts on medicine, transport, and water and power bills. Some businesses may also give discounts.

Veteran Card

The Veteran Card is a new look and name for our DVA Gold, White and Orange Cards

Veteran Gold Card

A card that allows you to get clinically required healthcare treatment for all conditions at our expense

Veteran White Card

A card that allows you to get clinically required healthcare treatment for specific conditions at our expense

Veteran Orange Card

A card that allows you to get medicines at a cheaper concession rate

Commonwealth Seniors Health Card

The Commonwealth Seniors Health Card is a card that offers discounts and concessions for older Australians

Pensioner Concession Card

A card that gives you access to cheaper medicines, public transport and utilities

The cards available to you and your family

You may be able to get these cards because of service performed, or in general

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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