How to become a DVA approved community nursing provider

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To provide community nursing services to DVA clients, you must meet the Community Nursing (CN) Program provider requirements and be issued with a current provider number.

The below information sets out how to apply to become a DVA approved CN provider to enable you to provide community nursing services to DVA clients.

On this page

  1. Community nursing services overview
  2. Become a community nursing provider
  3. How to apply
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Community nursing services overview

DVA funds approved Community Nursing (CN) providers to provide services to meet the clinical needs of eligible Veteran Card holders.
Community nursing services aim to enhance independence and health outcomes, helping people to stay at home.

The professionals that deliver these services include:

  • registered nurses 
  • enrolled nurses
  • personal care workers (also known as nursing support staff).
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Become a community nursing provider

You may apply to become a DVA approved CN provider if you agree to the non-negotiable fee schedule and you meet the requirements of the:

  • Community Nursing Terms and Conditions
  • Notes for Community Nursing Providers (the Notes). 

Providers may join at any time, self-certify their compliance, and can enter and exit at any time without prejudice (subject to accepting the Notes and Terms and Conditions, including the terms for withdrawal and termination).

DVA do not guarantee any level of business and will only pay for community nursing services you deliver to eligible clients.

To obtain the relevant details, you will need to register with AusTender via the AusTender website. Once you have registered and have access to the CNS16 Community Nursing Invitation, carefully read the following:

Terms and Conditions

Notes for Community Nursing Providers (Annexure A)

Community Nursing Schedule of Fees (Annexure B)

Community Nursing Pro Forma on Administrative Information.

It is important to note:

  • the Offer to the CNS16 Invitation is an ongoing opportunity to new CN providers to submit an application
  • providers are requested to establish the organisation’s capacity to provide services, based on principles of community nursing and best practice of community nursing services.
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How to apply

Following review of the documents for the CNS16 Community Nursing Invitation on the AusTender website, you will need to complete the following forms:

  • Community Nursing Terms and Conditions 
  • Community Nursing Pro Forma on Administrative Information

Once you have completed the forms, you should email these to CN.AGREEMENT [at] dva.gov.au (CN[dot]AGREEMENT[at]dva[dot]gov[dot]au).  Following receipt of your application, you will be contacted by DVA.

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